Getting it right from the start is paramount to all parties’ satisfaction and we pride ourselves on our award winning customer service. Happy tenancies last longer and are more cost effective for both tenants and landlords
Finding good quality rental property can be extremely difficult and time consuming. With so many tenants vying for property, it quite often comes down to first come, first served in the race to secure a tenancy. Here at Homewood Homes, we put you at the front of the queue.
Becoming a tenant maybe a new experience for you and we want you to be comfortable and secure in your new home so we explain in-depth the full rental process and prepare you for the legal and financial commitment. Experienced renters and those looking to renew are also given the same level of service throughout.
We are completely transparent with our fees and believe they are a fair reflection of the amount of work we put into securing tenants their new homes. Making sure our tenants don’t receive any nasty surprises ensures we retain their custom in the future.
Our tenants also know they’re not forgotten once they’ve moved into their new home. Building trust and confidence is very important to us so we keep in touch throughout tenancies and let you know in plenty of time of impending renewal dates and inspections.
Register with us today and let us show you why so many tenants recommend us.
Homewood Homes are committed to customer service and are registered members of The Property Redress Scheme.
What Our Tenants Say
"Bradley and Samantha have been terrific agents for the three years we've lived in the flat - easily the best I've come across in London.
As well as being constantly contactable and endlessly cheery, they dealt with problems big and small quickly and professionally. I'd thoroughly recommend them for an efficient, reasonable and friendly service to tenants and landlords alike." - Ben Nicholls, Tenant, Elephant & Castle
"I rented a property through Homewood Homes and was very impressed with the service. Sam and Bradley have been consistently personable, approachable and helpful throughout the entire process and have been very efficient at responding to any communication.
Because they are an independent agency and not a large chain, the service has always felt much more personalised- they have always made me feel that their tenants are as important to them as their landlords.
The agency fees were slightly higher than I have previously paid but this has been reflected in the service I have received. I had my entire deposit repaid in full immediately upon vacating the property- with previous agencies I have waited weeks or even months for this to be reimbursed.
I would definitely recommend Homewood Homes to my friends and would happily rent through them again in future." - Ffion Bartley, Tenant, Camberwell
"Bradley and Samantha have been a fantastic resource not only in acquiring, but also helping us enjoy our new property for the duration of our ongoing tenancy.They have corresponded with quirky concierges, hard-to-reach landlords, wacky neighbours and even my housemates.
They've dealt with every problem we have thrown at them, and any wear and tear / work required on the property has been dealt with quickly and at our convenience.
A pleasure” - Charles Reynolds, Tenant, Kennington
"After months of searching, we finally found a perfect property to rent through Homewood Homes and we can honestly say that both Bradley and Samantha have been incredibly helpful, clear and considerate at every step along the way, right from the viewing to the move in date.
We’ve been very impressed with their high standard of customer service, striking the right balance between professionalism and friendliness. They are always very quick to respond to queries and have been extremely cooperative.
We know we are in capable and trustworthy hands as they continue to be our letting agent at our new property and we feel we can go to them with any query, however big or small.
Thank you Homewood Homes!” – Michelle Miura, Tenant, Denmark Hill
"Homewood Homes came to our rescue when we were moving house; sourcing a reasonably priced property in the area we had spent weeks looking in (Peckham Rye).
Prior to that we had been being shown completely unsuitable places by other agents, or places that were completely out of the budget that we gave them.
Since moving in June 2011, Homewood Homes have continued to be excellent, managing the property with prompt responses and resolutions for maintenance issues. We were unfortunately burgled recently and despite us not discovering it until we came home at seven o’clock, Homewood Homes were able to arrange for someone to come round that evening and secure the door, before returning the next morning to install new security measures that they had negotiated with the landlord.
Overall, we are very happy with Homewood Homes." - Alex Wybraniec, Tenant, Peckham Rye