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Covid-19 – Customer Notification
COVID-19 is changing everything about life and work as we know it. We’re all focused on how to best protect and support our families, employees, customers, and communities in the face of this unfolding crisis. On behalf of all Homewood Homes employees, I want to let you know that our thoughts are with those who are affected.
Following Government guidelines, Homewood Homes will not be carrying out any viewings, valuations (in person) or inspections until further notice. However, our staff are now working from home and we will still be able to answer any calls or emails.
Opening Hours
These will remain the same -
Monday - Friday, 9:00am - 7:00pm
Saturday 9:00am - 2:00pm
Tradespeople and Contractors
The statement below has been issued on the Governement website.
Work carried out in people’s homes, for example by tradespeople carrying out repairs and maintenance, can continue, provided that the tradesperson is well and has no symptoms. Again, it will be important to ensure that Public Health England guidelines, including maintaining a two metre distance from any household occupants, are followed to ensure everyone’s safety.
No work should be carried out in any household which is isolating or where an individual is being shielded, unless it is to remedy a direct risk to the safety of the household, such as emergency plumbing or repairs, and where the tradesperson is willing to do so. In such cases, Public Health England can provide advice to tradespeople and households.
No work should be carried out by a tradesperson who has coronavirus symptoms, however mild.
Following on from converstions with tenants and contractors, it has been decided that all non-urgent maintenance works will be postponed until further notice. Any urgent maintenance or emergencies will be dealt with as usual.
Stay safe and well and we look forward to seeing you all very soon,
The Team at Homewood Homes
